dizzojay: (Dean)
dizzojay ([personal profile] dizzojay) wrote2015-01-26 08:28 pm

That moment when ...

... you're sitting in a customer service training session thinking about chapter 6 of your current fic in progress, and the facilitator plays audio files of four examples of really bad customer service and asks delegates to critique them.  Then she plays the fifth and looks directly at you.

It's scripted, you say.  The receptionist says all the right things but it sounds false and over the top; sacharrine, insincere.  You kind of expected her to round it off by saying 'have a nice day'.

Apparently, this was supposed to be the example of really good customer service!

tumblr_msibx8DpuJ1stk9xvo1_500

Ooops!

[identity profile] amberdreams.livejournal.com 2015-01-26 08:30 pm (UTC)(link)
heh...but you'd have said the same thing, even if you hadn't been distracted by fic, wouldn't you? We just aren't comfortable with all that OTT niceness, are we!

[identity profile] dizzojay.livejournal.com 2015-01-28 01:01 pm (UTC)(link)
Nope, and this really was OTT!
ext_57687: (Default)

[identity profile] big-heart-june.livejournal.com 2015-01-26 08:48 pm (UTC)(link)
Ohgod *grins* GREAT choice of gif, btw! :DD

[identity profile] dizzojay.livejournal.com 2015-01-28 01:01 pm (UTC)(link)
Sums it up perfectly, really :)

[identity profile] siennavie.livejournal.com 2015-01-26 08:49 pm (UTC)(link)
If you were thinking it, I'm sure half the room was thinking it :)

[identity profile] dizzojay.livejournal.com 2015-01-28 01:02 pm (UTC)(link)
They were, a lot of people agreed with me - I don;'t think trainer lady was very impressed at our near-mutiny :)

[identity profile] deceptivemirror.livejournal.com 2015-01-26 08:51 pm (UTC)(link)
I'd rather have someone bungle a few words but genuinely try to help me than someone who's exceedingly pleasant but useless.

[identity profile] dizzojay.livejournal.com 2015-01-28 01:03 pm (UTC)(link)
Oh totally!

[identity profile] kinkthatwinked.livejournal.com 2015-01-26 09:22 pm (UTC)(link)
Score one for blunt honesty! XD

And now I just want you to tell me what's really going on with Jensen in that GIF. Anything that makes this usually composed fellow just lose it for a minute had to be pretty good.

[identity profile] dizzojay.livejournal.com 2015-01-28 01:04 pm (UTC)(link)
I would love to know - it could be the colour settings on my screen, but he actually looks as if he's blushing!!! :)

[identity profile] milly-gal.livejournal.com 2015-01-27 08:04 am (UTC)(link)
*Giggles* The scripted talk is a nightmare, I refuse to do it at BP lol!

[identity profile] dizzojay.livejournal.com 2015-01-28 01:05 pm (UTC)(link)
It sounds awful, and no-one actually appreciates it. We all know that when someone is forced to say 'have a nice day' they don't give a toss whether you have a nice day or not!

[identity profile] milly-gal.livejournal.com 2015-02-01 11:55 am (UTC)(link)
I like to say, "Safe drive" or something along those lines, I mean I work in a garage for god sake, makes more sense, lol.